The AI Voice Agent That Answers Your Store’s Phone
It answers your store’s phone and chat from your live catalogue and orders. It finds the product, reads back the order status and takes return requests for you to approve. We configure it and run it for you.
✓ On every plan · ✓ Live in 24 hours · ✓ We configure it for you
Every Answer a Customer Wants Is Sitting in Your Store Data
Six questions fill every store’s inbox. Five need a live order, a stock level or a policy that no help page holds.
The Same Questions, Again and Again
A customer asks about a product or a delivery. The answer is already in WooCommerce, and somebody still has to open it and read it back.The Answer Changes Every Hour
Stock moves, prices change, and the policy you wrote last month is the one that applies. A static page is out of date the day after you publish it.So You Start Considering a Hire
You estimate the alternative: a part-time hire, an agency, a VA in another timezone. Each one is a salary before it is an answer.
What the Agent Does on Your Store
It Finds the Right Product
It Looks Up Any Order
It Calls Out, Not Just In
It Closes the Sales You Were Losing
It Takes Refund and Return Requests
What Happens Inside a Single Conversation
The same questions arrive over and over. Each one follows the same three steps, by voice or by chat. A human is brought in only when the AI agent can’t resolve it.
The Customer Speaks or Types
They open the widget or call, and ask what they want to know. Does it fit, is it in stock, where is my order. No account, no menu, any language.The Agent Reads Your Store
It pulls live product data, live order status and that customer's conversation history. The answer is built from your store, not from a cached snapshot or a canned reply.The Conversation Resolves
The customer gets the answer: a product recommendation, an order update, or a policy clarification. If they're buying, the cart is ready. The full interaction is logged.
One Agent, One Memory, Across Every Channel
A customer calls on Monday about a product. On Thursday she opens the chat widget. The AI agent knows her and picks up where they left off. On Saturday she asks on WhatsApp. One conversation, whichever channel she uses.
Voice, the site widget, chat and WhatsApp, on every plan.
How We Build, Test and Run It
Other platforms hand you a prompt editor and a knowledge base upload. We handle setup, connection, testing and checks. You review the AI agent before it goes live. We run and maintain it from then on.
We Connect to Your Store
Products, orders, policies and customer history, read live from your WooCommerce, FluentCart or SureCart store. Stock and order status come from the store as it is now.
We Build and Tune Each Agent
We write its instructions, load your policies and decide what it hands to you. Then we tune the voice for your brand and test it on your live data before launch.
You Approve, Then We Run It
Nothing goes live until you approve it. Then the upkeep is ours, weekends included. We fix what it gets wrong, make your changes within 24 hours, and report weekly.
The Questions Owners Ask Before Saying Yes
These are the questions store owners ask before handing over their inbox. Accuracy and limits, the awkward cases, and whether the help desk they already pay for makes this unnecessary.
The agent checks live stock each time it searches your catalogue, not once at the start. So a product that has just sold out is not offered. If your store is too slow to answer, it uses the last saved copy.
The agent transfers the call live to your phone or team. No callback, no ticket, no “someone will be in touch.” If nobody picks up, it captures the conversation and confirms the next step. Live call forwarding is available on all plans.
Every answer is pulled from your live WooCommerce data or the knowledge base we build from your actual policy documents. The agent does not generate responses from general AI training data. If it cannot source a verified answer, it says so and escalates rather than guessing. We monitor for accuracy issues and correct any pattern we find within 24 hours.
Yes. Before go-live we tune the agent’s tone, vocabulary and response style to your brand guidelines. We test it across scenarios. If it ever sounds off after launch, flag it and we correct it within 24 hours.
Any language, detected on the customer’s first message. If your store sells mainly into one market, we prioritise that language during the build. We test it against your own product names and policy wording, which is what a general translation gets wrong.
A help desk organises the work. It does not do it. The emails still queue, and somebody still opens the order and types the tracking number. This answers instead of routing: it reads the order itself, replies, and picks up the phone when they call. If you are choosing a help desk now, start with our Zendesk alternatives guide.
Plenty of people do, and usually because the bot could not help. A script that answers everything with a help-page link earns that. This one opens the actual order, answers from your real stock, and transfers to a human when it cannot. If it does not know, it says so. We compared which agents read the order and which only chat: the best AI customer service agents.
Yes. Your customers keep dialling the number they already know. At setup we connect it to the agent, by forwarding your calls or by moving the number over to us. Your own number is included on every plan.
An agent is a job, not a channel. One agent covers every channel, including the phone, and that is what Lite includes. A second agent is a second job: lead generation, checkout recovery or reactivation. Larger plans include more of them, and any plan can add one, built once at €1,200. They all share your minutes.
No, and that is deliberate. It is built for WordPress stores: WooCommerce, FluentCart and SureCart. It reads your live products, orders and customers through the store’s own API. That is why the answers are current rather than a copy. Shopify and BigCommerce are not supported. On FluentCart, recovery calls and WhatsApp need its phone field switched on. Otherwise recovery is by email.
What Happens Next
Ready to See It on Your Store?
Book a 20-minute demo. We read your numbers first: cart abandonment, order volume, dormant customers. Then we show you what that’s costing, and the AI agent running live on our demo store.
Thirty days from go-live to decide. If it is not for you, we refund what you paid to start.