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Guided Purchase and Post Sales Follow-Up

Every Visitor Gets an AI Shopping Assistant

Your AI shopping assistant answers what the visitor asks, opens the product that fits, and suggests what goes with it. Then it follows up the checkouts that died. You approve it once, and we run it.

✓ Live in 24 hours · ✓ It calls out, on any plan · ✓ Managed by us, not by you

The problem

Your Ecommerce Store Has No One on the Floor

A shop has someone who listens, works out what you need, and walks you to the shelf. Ecommerce dropped that job and never replaced it.

What It Does

The Five Sales Jobs Your Store Has Been Missing

These are the five jobs a store with a sales team gets done and a store without one does not. Your AI agent covers all five by phone, chat, WhatsApp and email, in any language. The first two happen while the visitor is on your site, on every plan. The last three reach people who left. They come with the larger plans, or as an added agent for €1,200 once.

Guides Visitors to the Right Product

Someone arrives unsure what they need, by chat or on the phone. The agent answers on the first ring, opens the product that fits, and clears what was stopping them.

Suggests What Goes With It

The companion product goes unsold because nobody suggests it. The agent recommends what fits what they are buying. It does it while they are still on the page. Included on every plan.

Calls Back Every Enquiry

Someone asked you a question this month and never ordered. The agent rings them back. They contacted you first, which makes it the easiest call your store can make.

Recovers a Dead Checkout

70.2% of carts are abandoned (Baymard), some over one unanswered question. Shoppers who opted in hear back within the hour: a call in their daytime, or an email.

Reaches Customers Who Stopped Ordering

A past buyer earns nothing while nobody reaches out. The agent contacts customers who have not ordered in 60, 90 or 180 days. It calls the high-value ones and messages the rest.
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How it works

From First Message to the Next Order

Three steps, the same every time. The customer asks, the sale closes or goes to follow-up, and the order is not where it stops.

Where it reaches them

It Sells on the Channel They Already Use

A visitor asks in the widget. A buyer replies to a WhatsApp message three days later. The same agent, holding the same conversation, on both.

Voice, the site widget, chat, WhatsApp and email, on every plan. Instagram and Messenger are coming.

Phone callsVoiceCall recordingWhatsAppTelegramGmailMessengerInstagramTwilioElevenLabs
How we work together

Live in 24 Hours, Not Months

We brief the AI agent, configure every sequence, and test it against your live catalogue. You approve once, and it starts selling.

No job posting. No interview. No onboarding month. You approve it, and the work starts the next day.

1

We Brief Your AI Agent

We map your catalogue, pricing, stock levels and purchase history. The agent knows what to recommend, who to call, and what each customer bought before.

2

We Configure Every Sequence

Inbound call handling, cart recovery and reactivation, all built around your products and your customer segments. Every sequence is tested against live data before go-live.

3

You Sign Off. It Takes Over

You approve and it goes live. Inbound conversations, recovery calls and reactivation outreach are covered from day one. We report what it recovered each week.

Before You Decide

What Store Owners Ask Before Trusting an AI With Their Sales

Consent, opt-outs, call recordings and who the AI agent rings first. How it follows up, when it stops, and who is accountable.

The agent speaks in your brand’s voice: the tone, language, and name you configure before go-live. It identifies itself clearly and opens with the specific reason for the call. Customers hear a natural, human-sounding conversation, not a robocall.

Within the hour, for shoppers who agreed at checkout to be contacted. Calls happen only from 8am to 9pm in the shopper’s time. At night the email goes at once, and the call waits for the morning. A second message follows about 4 hours later, and a final one the next day. It stops at the first purchase, reply or unsubscribe.

It depends where they are, and we tell you before you buy rather than after. In the United States a call placed by an AI voice needs prior written consent. An existing customer relationship doesn’t cure it. In the UK a live marketing call to a TPS-registered number needs consent too. The email soft opt-in doesn’t carry over to the phone. France and Germany are closed without it. So your checkout gets two unticked boxes: one for email, one for calls and WhatsApp. The agent only uses a channel the shopper ticked. The list you gather is yours and keeps growing. One unsubscribe stops every later message on every channel.

The sequence continues through the next channel (WhatsApp if available, email otherwise), then a final message the next day. The sequence stops at the first response or opt-out.

From your store’s own number, on every plan, so customers can recognise it and call back. On Scale we can add EU or toll-free numbers too. The number is configured before go-live and stays consistent across every outbound call the agent makes.

It acknowledges it and stops. Opt-outs are logged immediately and permanently. That customer receives no further outbound contact through any channel. One unsubscribe stops every later message on every channel.

It reads your store through WooCommerce, SureCart, or FluentCart’s own API. Anything that writes to your store is already visible to it. Your help desk, your email tool and your analytics stay as they are. If you need it to talk to something else, ask us before you buy.

It says when it cannot source an answer, rather than guessing. It hands the call to you with what was said. Anything that moves money is yours to decide, always. We read the calls that did not resolve every week and fix what caused it.

No lock-in. Upgrade, downgrade or cancel on 30 days’ notice, on any plan. The build fee for each agent is a one-off, and the rest is monthly.

Two contacts from you. One call where we read your numbers, and one approval before it goes live. We map the catalogue, write the sequences and test them against your live data in between.

Before You Post the Job

Every Call You Miss Is a Sale Someone Else Closes

In 20 minutes you watch the AI agent answer a product question and recognise a returning customer. It works on the visitors your ads already paid for.

From €397/month vs €2,500+ for a hire