Calculate What Unanswered Questions Cost Your Store
A question at 9pm gets no reply, and the buyer leaves for a shop that answered. This free calculator prices both halves: the revenue you miss and what your support desk costs. That is the return an AI agent has to earn.
60 seconds · Your actual numbers · Sent to your inbox
Two Leaks and One Standing Bill
The calculator has two tabs because your money moves two ways. Revenue that never arrives, and a support hire you pay for whether it sells anything or not.
Carts Die Over One Question
Around 70% of carts are abandoned. A share of them leave over one shipping, sizing, stock or returns doubt an instant answer would clear.Buyers You Never Called Back
Past customers sit in your database and hear from you never. They bought once, they cost nothing to reach, and most stores contact none of them.The Staff You Hire Anyway
176 support hours a month is one full-time person. You pay for those hours and for every email, call and chat, whether or not it ends in a sale.
More Than Half of Shoppers Leave When Nobody Answers
It’s not just your store, and it’s not a guess. You paid for those visits, and independent researchers measured where they go.
Research Sources: McKinsey · HBR · Salesforce · Baymard · Contentsquare · Klarna
How much is your store leaving on the table?
Your conversion rate: 3.00%
Past customers eligible for reactivation campaigns
Revenue you could generate
per month · up to +50% more revenue
Estimate from your own figures, capped at +50% of your revenue. Your real numbers in the Live Demo.
Now see how much you'll save →≈ 1 full-time employee (176 hrs/month)
Emails, calls, chats your team handles manually
Current monthly support spend
staff + ticket resolution costs combined
Estimate: up to 80% of your current support cost. Benchmark: €2.70 to €5.60 per ticket (MaestroQA 2024).
Book a DemoEcommerce Store Audit
Want the Exact Number for Your Store?
The calculator gives you a directional estimate. The free Store Audit uses your own numbers across all four leaks: sales lost to an unanswered question, carts lost the same way, slow pre-sale replies, repeat buyers lost to “where’s my order?” Every formula is shown, so you can check the maths and change any assumption you disagree with.
· Free · 5 minutes to start · no call, no login · yours to keep.